At Spring Automation, we believe that customer satisfaction is the key to success. That's why we are proud to announce our latest offering: a specialized team that caters to all your customer service needs.

Support Contracts

  • Tailored to fit your needs
  • 24/7 or Business Hours contracts available

Power Studies

  • Overview and Analysis of data
  • Fully interactive views available through free software
  • Power study can be remotely accessed and monitored daily by our team

System Efficiency Studies

  • Assessing System Operations
  • Identify Primary Reasons for Downtime
  • Develop Comprehensive Reports and Solutions

PLC Upgrades

  • Controller upgrades include hardware, firmware, and software
  • Add Energy Management options to help improve energy usage
  • Add function, or improve current operation, to the existing system
  • IO (Hardware, Remote IO) and VFD troubleshooting and support

Thermal Inspections

  • Infrared Electric Inspection to determine hot spots within panels
  • Reports generated to highlight areas of concern and determine required cooling methods for panels; Natural Convection, Forced Convection, or Closed loop Cooling
  • Reports can help detect problems, reduce power outages, reduce troubleshooting times, and increase safety and reliability

HMI & SCADA Updates

  • Upgrade firmware and runtime files on existing HMIs
  • Add additional functionality to HMI and SCADA systems
  • Add diagnostic screens as applicable
    • Power Monitoring and Energy consumption
    • Ethernet Switch Monitoring
    • Network Monitoring
    • Panel and Remote IO Status screens
    • Field Component monitoring, such as air compressors

Network Analysis

  • An investigate report to show areas of potential issues and detecting unknown components within the network
  • Report can determine issues with:
    • Ethernet Length
    • Crimped or damaged cabling
    • Latency Issues
    • Confirm expected addresses withing the network

Interested in Learning More?

Schedule a time to chat with our Customer Service team to find the right solutions to meet your needs.